FAQ: STORY CRAZE - The Crazy Story Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I would like to order more games, what should I do and how much is shipping?

You will be able to add the extra amount of games you’d like to order when you complete your survey after the game is over.

Last updated: October 25, 2016 07:51

The Crazy ‘Boutcha reward includes a card inside every STORY CRAZE game that I have created. How does this happen?

After the campaign is successfully funded, you will receive a survey where you will indicate the card and content you request.

Last updated: October 25, 2016 07:56

Will we be able to add to our pledge during the Kickstarter campaign?

Yes! Visit the project page and click the blue “Manage” button that appears next to your pledge amount. Then select “Update your pledge” on the following page.

Last updated: October 25, 2016 07:49

Can I pledge to a single project more than once?

On Kickstarter, it is only possible to pledge to each project once from a single account. Backers can only choose one reward tier per pledge, BUT, you can change your pledge amount and reward selection for as long as a project is live.

Last updated: October 25, 2016 07:51

How will the STORY CRAZE Coloring Book be delivered?

It will arrive electronically just like the Print & Play. That way you can print it off as many times as you like to share it with others!

Last updated: October 25, 2016 07:51

Will we be able to add to our pledge during the Kickstarter campaign?

Yes! Visit the project page and click the blue “Manage” button that appears next to your pledge amount. Then select “Update your pledge” on the following page. Last updated: Tue, Oct 25 2016 10:49 am EDT

Can I pledge to a single project more than once?

On Kickstarter, it is only possible to pledge to each project once from a single account. Backers can only choose one reward tier per pledge, BUT, you can change your pledge amount and reward selection for as long as a project is live. Last updated: Tue, Oct 25 2016 10:51 am EDT

How will the STORY CRAZE Coloring Book be delivered?

It will arrive electronically just like the Print & Play. That way you can print it off as many times as you like to share it with others! Last updated: Tue, Oct 25 2016 10:51 am EDT

I would like to order more games, what should I do and how much is shipping?

You will be able to add the extra amount of games you’d like to order when you complete your survey after the game is over. Last updated: Tue, Oct 25 2016 10:51 am EDT

The Crazy ‘Boutcha reward includes a card inside every STORY CRAZE game that I have created. How does this happen?

After the campaign is successfully funded, you will receive a survey where you will indicate the card and content you request. Last updated: Tue, Oct 25 2016 10:56 am EDT

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://storycraze.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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